Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, ...
Workforce Group is recruiting for fulltime Contact Center Agent.
Workforce Group - Our client is currently recruiting suitably and qualified candidates for the position below:
Job Title: Contact Center Agent
He/She will be the liaison between the organization and its current and potential customers.
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
Greet and welcome guests as soon as they arrive at the office
Order front office supplies and keep inventory ...
Ensure Proper Design, Implementation And Availability Of Technical Support For User Systems Within Assigned Division/ Department
Account For Achievement Of Service Levels And Targets.
Co-Ordinate Activities Of Customer Facing Channels As Regards Service Delivery And Customer Experience.
Track The Achievement Of Customer Services ...
Roding consults is looking to recruit a customer care officer with a very good interpersonal relationship and a savvy online personality
Good interpersonal relationship
Very good oratory abilities
Ability to multi task
Candidates should have nothing less than an HND.
How To Apply
Send your cv to [email protected] on ...
A cashier obtains payment for goods by scanning items, itemizing and totaling customer's purchases.
Cashier Job Duties:
Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; operating a cash register.
Enters price changes by referring to price sheets and special sale bulletins.
Collects payments ...
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets ...
Ikeja Electric seeking Call Center Agent to join our team in Lagos.
Responsible for receiving audio complaints from various sources such as consumers, the CEO- IE, Consumer Protection Council (CPC), NERC, Independence Corrupt Practices (ICPC), IKEJA forum of NERC etc.
Obtains client information by answering ...
Responsible for managing day-day operations of the contact centre and its agents in line with standard best practices.
Meet monthly key Contact Centre performance goals for customer satisfaction, quality, productivity and other performance metrics.
Monitor and evaluate agent daily performance, including calls, emails, LifeChat ...
Ensure Top Quality Customer Support In All Areas Of Key Account Management
Ensure Less Than 5% Customer Churn On Managed Accounts
Constant Analysis Of Managed Customer Database For Revenue And Debt Management
Ensure 98% Collection Of ALL Invoices As At When Due
The Customer Service Agent ensures that the cargo is transported as per the transport plan promised to the customer and/or that the customers is kept informed of relevant deviations.
He/she functions in a formidable commercial alliance with Sales in building relationships with the ...
Customer Success Manager (CSM) for ECEME
Reporting into the ECEMEA Senior Director of Customer Success, the CSM will be responsible for fusing and complementing the relationship between The Oracle Public Cloud and customers core business objectives and priorities thereby driving increased business value and alignment ...
The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer's expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.
Responsibilities & Tasks
Extract Value From What We Already Have By Focusing On Optimizing Processes Within The Unit/Department In Line With The Value Creation Philosophy. This Includes Individual Contributions And Recommendations To Improve Existing Business Project/Initiative, Capital/Budget Efficiency Activities Within The Unit, Contracts Review And Negotiation ...
Customer focused and result oriented personnel needed to fill in the Customer Service Department of Spectranet Limited.
Candidates must possess a minimum of 2 years relevant experience in a customer service environment, with added advantage in the telecommunications sector.
How to Apply
Interested and qualified candidates should ...
RESPONSIBILITIES & TASKS:
COM is responsible to look after the MS (Managed Services) delivery operational and financial performance.
The COM detailed responsibilities are:
Monitor and report on the operational and financial performance of the service delivery unit for a specific customer, based on the WLA requirements;
· Serve as the primary point of contact for customer post sale Cloud related activities
· Assume responsibility for Public Cloud PaaS and IaaS adoption and issues escalation
· Driving high customer Satisfaction ensuring cloud credit consumption and renewal of cloud contacts
· Perform rapid assessments of clients ...
Call Centre Agent - THT is the leading HMO in Nigeria and we are always looking for talent. With our foreign and local investors’ support and our strategic plans for the future, we are poised for growth and ready to take advantage of the huge opportunities ...