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Account Partner – Strategic 292 views

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MTN Nigeria is seeking Account Partner – Strategic to join its workforce in Nigeria.

Job Description

  • To Provide Professional Account Management Inputs To The Creation And Maintenance Of Enterprise Solutions Sales Strategy And Plan That Will Deliver Shareholder Value.
  • To Direct Enterprise Sales Efforts For Allocated Corporate Accounts Within The Framework Of Agreed Account Development Plans Which Meet Operational Targets For Revenues, Profitability And Customer Satisfaction.
  • Increase MTN Market Share By Achieving Set Target Through Effective Account Management, Acquisition Of New Accounts As Well As Development And Maintenance Of Current Accounts.
  • Seek New Clients And Create More Business Opportunities Daily, From Existing Clients So As To Increase Company Revenue.
  • Carry Full Responsibility For The Fulfillment Of The Sales Process – From Lead Generation To Bill Delivery.
  • Prepare Weekly And Monthly Corporate Sales Status Reports. • Perform Continuous Analysis Of The Relevant Industry, To Identify New Prospects Or Opportunities For The Corporate Sales Department.
  • Conduct Research On Potential Customers And Their Disposable Income Using The Data Mining System.
  • Prepare And Present All Sales (Weekly And Monthly), Contractual Documentation And Status Reports According To MTN Quality Standards.
  • Manage Virtual Team To Ensure Log Of All Customer Requests For Service, Queries And Complaints, Escalate And Troubleshoot Where Necessary.
  • Build An In-Depth Knowledge Of The Customers’ Industry Operating Environment, Business Drivers, Ambition, Issues, Problems And Obstacles In Order To Develop And Implement Solutions To Meet Their Strategic Corporate Needs
  • Maintain Excellent Partnership-Relationships With Customers, Up To C-Level, Based On Trust And An In-Depth Understanding Of The Customers’ Business
  • Assist Customers In Understanding The Value Proposition And Differentiations Of The MTN Data Products And Services.
  • Ability To Liaise With Supervisors On Discount Issues
  • Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
  • Foster Active Collaboration And Relationships With Employees Across All Levels And Divisions In Line With MTN’s VB And Values.

Job Condition

  • Normal MTNN Working Conditions
  • May Be Required To Work Extended Hours
  • Open Plan Office

Experience & Training

Education:

  • First  Degree In Any Related Discipline
  • Fluent In English

Experience:

  • Minimum Of 3 Years’ Experience In An Area Of Specialisation; With Experience With Working With Others
  • Experience Working In A Medium  Organization

Training:

  • Basic IP Networking, Internet And VPNs
  • Internal Conferences On Telecommunications And Consumer Trends
  • Sales Training
  • Key Account Management Training
  • Relationship Management
  • Customer Care/Focus

Minimum Qualification

BSc, BA, HND, BEd Or BEng

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