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CUSTOMER SERVICE REPRESENTATIVE 219 views2 applications

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BRIGHT VISION CONSULT

It’s world Class leading resource company that deals with recruiting, training, of organisational staff.

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

Hnd, BSc, ( NYSC Certificate)

Only candidates can apply for this job.
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