Vigilance Strategy & Monitoring Specialist 238 views

Job Expired

Ikeja Electric is looking for Vigilance Strategy and Monitoring Specialist in addition to our workforce.

Responsibilities

  • Overall responsibility for the BU vigilance activities and deliverables
  • Responsible for overall team development
  • Provide commercial loss reports of the BU to management.
  • Enforce sanctions on consumers resorting to theft or illegal use of electricity
  • Coordinates investigation of complaints assigned and providing technical inputs on various investigations.
  • Spot/periodic customer meter recertification and validation for energy accuracy
  • Periodic surveillance checks for both customer and field commercial staff to ensure compliance to company policies
  • Periodic Energy and commercial loss audit
  • BU Performance reporting
  • Analysis of MIS reports, provide monitoring oversight for team members/field commercial for effective close out of all escalated issues/complaints.
  • Provides Coaching and Mentoring for team members
  • Joint responsibility for commercial loss reduction initiatives for the respective BU
  • Carry out any other duty as requested by the Team lead, Head, Vigilance strategy & Loss reduction, BU management and any other recognized stakeholder

Minimum qualifications

  • This role requires a first degree or its equivalent diploma qualification
  • Requires at least 6 years relevant work experience

Technical Competencies

  • Good Knowledge of metering infrastructures
  • Familiarity with the various types of electricity metering infrastructure
  • Sound knowledge of the electricity supply chain value system
  • Sound Knowledge of the electricity regulatory codes and requirements
  • Energy audit/accounting capabilities
  • Business Acumen
  • Exemplary Customer Orientation
  • Planning and Organizing
  • Training/Resource Facilitation
  • Relationship Management
  • Knowledge of various forms of meter manipulations and other forms of energy theft

Behavioral Competencies

  • Discipline & Integrity
  • Communication skills.
  • Business ethics.
  • Great analytical skills.
  • Attention to detail.
  • Ability to influence others
  • Good Intuitive and observatory skills
  • Good Listening  and questioning skills
  • Leadership Skills
  • Coaching skills
  • Team Coordination
  • This job has expired!
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